Data Protection Policy

367ace Privacy Policy — Your Data, Our Responsibility

The security of your personal data is our top priority. This page gives you a transparent view of how 367ace collects, stores, and protects your information.

Last Updated: January 2026 Applicable: Bangladesh

How We Secured Us

See at a glance the steps 367ace has taken to protect your privacy.

SSL Encryption

Every transaction and data exchange you make is protected with 256-bit SSL/TLS encryption, making it completely unreadable to any third party.

Secure Data Storage

Your personal data is stored on encrypted servers and can only be accessed by authorized personnel on a strictly need-to-know basis.

Your Data Is Never Sold

367ace never sells your personal data to third parties. Your information is used solely to improve platform services.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You can update your cookie preferences at any time.

Your Data, Your Control

You may request to view, correct, or delete your stored data at any time.

Regular Security Audits

Our security team conducts regular platform security audits. Any vulnerabilities identified are addressed promptly.

367ace Privacy Policy Details

1. Introduction & Applicability

367ace is one of Bangladesh's most popular online gaming platforms. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") applies to the 367ace website, mobile application, and all related services.

By using the 367ace platform, you consent to the collection and use of your data as described in this Privacy Policy. Please read it carefully before you start using the platform.

This Privacy Policy has been developed in accordance with international data protection standards. At 367ace, every piece of your data is a trust we take seriously — and are committed to upholding.

Important: This policy may be updated at any time. You will be notified of any changes via your registered email or through the platform. The date shown at the top of the page reflects the most recent update.

2. What Information We Collect

367ace only collects information that is genuinely necessary to deliver platform services, ensure security, and improve the user experience. Collecting unnecessary data goes against our policy.

2.1 Information Collected at Registration

  • Full name and date of birth (for age verification).
  • Email address and mobile number.
  • Residential address and country.
  • Username and password (encrypted).

2.2 Information Collected During KYC Verification

  • National ID Card (NID) or passport copy.
  • Selfie or photo (for identity verification).
  • Proof of address (utility bill or bank statement).

2.3 Payment-Related Information

  • Mobile Banking, Nagad, or Rocket number.
  • Bank account number (if applicable).
  • Transaction history and amounts.

2.4 Automatically Collected Information

Data Type Purpose
IP Address Geolocation Verification & Security Monitoring
Device Information Multiple Account Detection & Fraud Prevention
Browser Information Service consistency and experience improvement
Login Time & Activity Log Account Security & Audit
Gaming History Responsible Gaming Monitoring & Service Improvement
Cookies & Tracking Data Personalized Experience

3. How We Use Your Information

367ace uses collected data solely for the purposes listed below. No information is shared with third parties or used for marketing without your consent.

  • Account Management: To complete registration, login, and profile update processes.
  • Identity Verification: To prevent fraud and comply with KYC requirements.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To properly address your complaints and queries.
  • Platform Improvement: To analyze user experience and improve our services.
  • Responsible Gaming: To identify problematic gaming patterns and provide timely support.
  • Regulatory Compliance: To comply with lawful requests from regulatory authorities.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.

Please Note: 367ace never uses your data to make automated decisions that could significantly affect your rights or opportunities.

4. Information Sharing & Third Parties

367ace never sells your personal information. However, in the following limited circumstances, data may be shared with trusted partners:

4.1 Payment Providers

Transaction details are shared with payment providers such as Mobile Banking, Nagad, Rocket, or banks to process deposits and withdrawals. These providers operate under their own strict privacy policies.

4.2 Game Software Providers

Games available on our platform are operated by licensed software providers. Minimal necessary data may be shared with them during gameplay.

4.3 Legal Obligations

We may be legally required to disclose information in response to a court order, government directive, or valid request from a regulatory authority. In such cases, only the specifically requested data will be provided.

Clear Statement: 367ace does not sell or rent your data to any advertisers, data brokers, or unauthorized third parties.

5. Cookies & Tracking Technologies

367ace uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform secure.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Deleted at end of session
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies Understanding usage patterns and improving services 2 years
Marketing Cookies Show relevant offers (subject to consent) 30 days

5.2 Cookie Controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Data Security Measures

367ace follows the highest industry standards to protect your privacy. Our security framework is multi-layered and continuously updated.

  • 256-bit SSL/TLS Encryption: All data transmissions are secured.
  • Password Hashing: Your password is never stored in plain text — it is kept as a bcrypt hash.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Penetration Testing: External security experts conduct regular security assessments.
  • Access Control: Only authorized personnel can access specific data.
  • Data Backup: Regular encrypted backups are performed.

Security Incidents: In the event of a data breach, affected users will be notified within 72 hours and appropriate action will be taken.

7. Your Data Rights

As a 367ace user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Right to Access Your Data

Submit a request to find out what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data under certain circumstances.

Right to Object to Processing

Opt out of the use of your data for marketing purposes.

Right to Data Portability

Request your data in a machine-readable format.

Right to Restriction of Processing

Request restriction of your data processing in specific cases.

Request Process: Data requests are typically processed within 30 business days. For complex cases, this may extend up to 60 days, and you will be notified accordingly.

8. Protection of Minors' Data

367ace is intended for users aged 18 and above only. We never knowingly collect data from minors.

Age verification is conducted at registration. If it is ever found that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using 367ace, please notify us at [email protected]. We will take prompt action.

9. Data Retention Period

367ace retains your data only for as long as it is needed to provide our services or to meet legal obligations.

Data Type Retention Period
Account Profile Information Duration of active account + 5 years
KYC Documents 7 years after account closure
Financial Transaction Records 7 years as required by legal obligation
Gaming History Duration of active account + 2 years
Support Contact 3 years after resolution
Marketing Preferences Until consent is withdrawn

Once the designated retention period expires, data is securely deleted or anonymized.

10. Changes to Privacy Policy

367ace reserves the right to update this Privacy Policy at any time. After each change, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, advance notice will be sent to your registered email address or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Tip: Visit this page regularly to stay up to date with the latest changes.

11. Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to our dedicated privacy team. Every request receives our full attention.

Privacy Support Email: [email protected]
Support Hours: 7 days a week, 24 hours a day.
Response Time: Typically within 24–48 hours.

When contacting us, including your registered email address and username will help us assist you faster. 367ace is committed to your privacy and handles every request with the care and confidentiality it deserves.

Secure & Trusted Platform

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Your data is completely secure at 367ace. Register now and enjoy a 100% bonus on your first deposit.

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